shipping | returns | sizing


All orders placed on our website are sent from our Australian based headquarters.

If you have any questions or if we can help with anything at all, please contact us on info@islandstateco.com. 

SHIPPING WITHIN AUSTRALIA

We offer Standard Shipping within Australia for a flat rate of $9.95AUD and it will take 3-7 business days to arrive. 

All orders are dispatched the next business day unless during a launch or sale period. 

Please note, during sale periods or during the first 7 days of a new collection launch, there may be some delays.

SHIPPING INTERNATIONALLY

We offer Standard Shipping outside of Australia for a flat rate of $25.00AUD and it will take 7-10 business days to arrive. 

 

All orders are dispatched the next business day unless during a launch or sale period. 

Please note, during sale periods or during the first 7 days of a new collection launch, there may be some delays.

RETURNS

At Island State Co we aim to provide good customer service and will endeavor to respond to all enquiries as soon as possible. We pride ourselves in providing a high quality product and having a quick response and dispatch time. If you are not happy with your purchase please email info@islandstateco.com.

If you are unhappy for any reason, we’ll gladly accept a return on any full priced items within 48 hours of delivery.

Items should be returned in their original condition, unworn, unwashed, or otherwise unused with all original tags/labels attached.

We do not accept returns on sale items.

Returns for swimwear will be accepted if the protective gusset and labelling have not been removed.

We do not cover shipping costs for returns unless the return is a result of an mistake on our part. If you decide to exchange your item because of sizing or because you don’t like the item, you must pay to return the item and there will be a shipping charge to re-send a replacement.

For online orders being refunded, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time.

You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes but this is pretty rare.

SIZE CHARTS

Size charts are to be used as a guide only. For more information please email us info@islandstateco.com and we can give you more information on each cut/style.

Size charts are the actual body measurements we base our designs on, not size of garments. Please measure your child on the round and halve measurement.

Size 2 - 24 months to 3 years

Size 3 - 3 years to 4 years

Size 4 - 4 years to 5 years

Size 5 - 5 years to 6 years

Size 6 - 6 years to 8 years

Size 8 - 8 years to 10 years

Size 10 - 10 years to 12 years

Size 12 - 12 years to 13 years